Endless Mike wrote:I voted Surface because ... I don't want something broken out of the box and with horrendous customer service
hotaru wrote:Endless Mike wrote:I voted Surface because ... I don't want something broken out of the box and with horrendous customer service
horrendous customer service is the only kind of customer service you'll find for any tablet. the only alternative is no customer service, which is what you'll probably get from microsoft if their track record with non-corporate customers of their other products is any indication.
Iranon wrote:Tentatively, MS Surface.
Not sure how pleasant to use that "keyboard" going to be, existence of a "touchpad" seems strange and it may well feel cheap and horrible... we'll see.
Windows 8 has many design quirks that make me want to headbutt a wall, but at least it's a full-fledged OS with some consideration towards touch-screen-online interaction.
Endless Mike wrote:No, Apple has excellent customer service.
hotaru wrote:Endless Mike wrote:No, Apple has excellent customer service.
sure, telling customers that obvious defects don't exist, or that they're "holding it wrong", until someone goes to the trouble of suing them is "excellent customer service".
just do a google search for "ipod scratches", or "iphone antenna", or "ipad overheating"...
Endless Mike wrote:iPod scratches: Yes, plastic scratches. People thinking a device is indestructible is the issue here, especially considering they continued to function as intended with some scratches.
Endless Mike wrote:iPhone antenna: Independent studies have shown it to be nowhere near as big a problem as the media suggested. Yeah, it attenuates if you short out both antennas, and Apple shouldn't have released it as such. When it was working properly, it had better reception than previous models. They also offered a full refund or a free case to anyone who wanted it before the lawsuit.
Endless Mike wrote:iPad overheating: Complete bullshit. It gets warm, but Consumer Reports, who initially reported it is on the record saying it's not uncomfortable.
Iranon wrote:Not sure how pleasant to use that "keyboard" going to be, existence of a "touchpad" seems strange and it may well feel cheap and horrible... we'll see.
Endless Mike wrote:(there were comments from MS that both models are using the same battery).
Steax wrote:The original iPad is also almost 2 and a half years old now, and AppleCare+'s support is for 3 years. So that's basically sitting around your lower bound.
Again, not to be an apple fanboy, but to point out that it's not that extreme.
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